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Fashion Alterations Specialist

2 months ago

Toronto, Ontario, Canada Holt Renfrew Full time
About the Role

Holt Renfrew is seeking a skilled and experienced Fashion Alterations Specialist to join our team. As a key member of our Alterations department, you will be responsible for delivering exceptional customer service and ensuring that all garments are altered to the highest technical standard.

Key Responsibilities
  • Measure clients to determine the scope of work and provide expert guidance on cut and fit.
  • Pin and mark garments as appropriate to type of fabric and ensure correct fit.
  • Complete alterations to the highest technical standard and deliver complete garments on or before the promised date.
  • Inform clients of alteration charges and confirm promise dates for completed alterations.
  • Partner professionally with Sales Associates to create client satisfaction.
  • Follow Holt Renfrew's price list and inform department managers of supply requirements or equipment repair needs.
  • Maintain the department in a clean and orderly fashion and comply with all Health & Safety policies and requirements.
Requirements
  • Tailoring or seamstress technical training or its equivalent.
  • 2 years of experience in a similar capacity.
  • Previous experience in altering luxury fabrications.
  • Ability to communicate comfortably and clearly in English and/or French.
What We Offer

Holt Renfrew offers a competitive total compensation package, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development opportunities.