IT Infrastructure Manager

1 month ago

Richmond, British Columbia, Canada Natures Path Foods Full time
Job Title: IT Infrastructure Manager

Job Summary:

We are seeking an experienced IT Infrastructure Manager to join our team at Natures Path Foods. The successful candidate will be responsible for designing, implementing, and maintaining our IT infrastructure to ensure high availability and reliability.

Responsibilities:

  • Design and implement IT infrastructure solutions to support business growth and objectives.
  • Oversee and optimize on-premise servers, networking equipment, and data storage solutions.
  • Manage cloud services, including Azure and M365, to ensure integration and performance align with business needs.
  • Supervise the helpdesk team to ensure timely and effective resolution of technical issues.
  • Develop and implement helpdesk policies and procedures to enhance service quality and efficiency.
  • Implement and maintain cybersecurity measures to protect our data and infrastructure.
  • Conduct regular security assessments and audits to identify and address vulnerabilities.
  • Manage building security systems and vendors, including cameras, building access, and alarm systems.
  • Lead, mentor, and develop the IT infrastructure team, fostering a collaborative and service-oriented environment.
  • Manage budgets, procurement, and vendor relationships related to IT infrastructure.
  • Develop and execute long-term strategies for IT infrastructure to support organizational goals.
  • Stay current with emerging technologies and industry trends to recommend improvements and innovations.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience (7+ years) in IT infrastructure management, with a focus on cloud services, on-premise servers, and cybersecurity.
  • Strong understanding of Azure, M365, networking, and server management.
  • Demonstrated experience in managing helpdesk operations and team leadership.
  • In-depth knowledge of cybersecurity principles and practices.
  • Relevant certifications such as CompTIA Security+ and Microsoft Certified: Azure Administrator Associate.
  • Experience leading disaster recovery and business continuity planning & tabletop exercises.

Preferred Skills:

  • Advanced certification such as Microsoft Certified: Azure Solutions Architect Expert or Certified Information Systems Security Professional (CISSP).
  • Experience with ITIL or other IT service management frameworks.
  • Strong analytical and problem-solving skills, with the ability to manage complex projects.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
  • Ability to manage multiple priorities, leading both internal and external technical resources.

What We Offer:

This is a hybrid role based out of our HQ in Richmond, BC. Depending on experience, we're offering a salary between $110,000 - $140,000 with a 15% bonus.

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