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Service Operations Manager

2 months ago

Moosomin, Saskatchewan, Canada Mazergroup Full time
Job Title: Service Operations Manager

We are seeking a highly skilled Service Operations Manager to join our team at Mazergroup. As a key member of our operations team, you will be responsible for overseeing the daily operations of our service department, ensuring seamless delivery of services to our clients.

Key Responsibilities:
  • Operations Management: Direct and control daily operations, plan and organize daily operations, manage staff and assign duties, plan budgets and monitor revenues and expenses.
  • Customer Service: Resolve issues that may arise, including customer requests, complaints and supply shortages.
  • Staff Management: Recruit, hire and supervise staff and/or volunteers, oversee payroll administration, conduct performance reviews.
  • Computer and Technology Knowledge: Proficient in spreadsheet software and MS Outlook.
Requirements:
  • 3 years to less than 5 years of experience in a similar role.
  • Other trades certificate or diploma.
  • Willing to relocate for this position.
  • Relocation costs covered by employer.
Benefits:
  • Dental plan.
  • Health care plan.
  • Vision care benefits.
  • Bonus.
  • Group insurance benefits.
  • Life insurance.
  • Registered Retirement Savings Plan (RRSP).
Support for Newcomers and Refugees:
  • Participates in a government or community program or initiative that supports newcomers and/or refugees.
  • Assists with immediate settlement needs of newcomers and/or refugees.
  • Supports social and labour market integration of newcomers and/or refugees.
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Supports newcomers and/or refugees with foreign credential recognition.
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees.