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Customer Service Representative

2 months ago


Peterborough, Ontario, Canada Savers Full time

About Us

Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.

Our Values

We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.

We believe in the importance of community involvement and support local nonprofit organizations through our store operations.

Job Summary

We are seeking a Customer Service Representative to join our team at Savers. As a Customer Service Representative, you will be responsible for creating an exceptional customer experience, providing excellent customer service, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service to customers, donors, and team members
  • Operate a cash register and process transactions accurately and efficiently
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Process donations and sort merchandise according to company guidelines
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping experience
  • Work collaboratively with team members to achieve sales goals and meet customer needs

What We Offer

We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan with company matching.

We also offer opportunities for career growth and development, as well as a fun and supportive work environment.

Requirements

To be successful in this role, you will need to have excellent communication and customer service skills, as well as the ability to work in a fast-paced environment.

You will also need to be able to lift up to 25 pounds and stand for long periods of time.

Language

This job requires fluency in English.