Salesforce Solutions Architect

1 week ago

Toronto, Ontario, Canada StudentUniverse Full time

Job Title: Salesforce Solutions Architect

Location: Toronto, ON

Job No: 522694

Brand: Product and Technology

Work Type: Full time

Categories: Information & Technology

About the Opportunity:

We are seeking a highly motivated and experienced Salesforce Solutions Architect to join our team at StudentUniverse. As a key member of our technology team, you will play a critical role in driving the adoption of Salesforce across our organization. Your expertise will help us to continue to add value by enabling the business through technology while further globalizing our operating model.

Key Responsibilities:

  • Align business processes with Salesforce best practices and ensure solutions deliver measurable business benefits
  • Work with team members to ensure the best solution is sought and implemented
  • Lead and ensure successful delivery where design meets end user and business needs
  • Design, document, and create underlying data structures and flows
  • Map functional requirements to features and functionality
  • Contribute to new idea conception
  • Lead business and technical grooming for requirements and manage end solution optimization
  • Work with Design Advisory and Governance team to ensure standards are met
  • Support the Head of Platform Technology
  • Innovate and identify new ways of delivering value
  • Assist with Testing/QA (Peer Review)
  • Support UAT process by working with Business Analyst and key stakeholders on developing and executing test plans
  • Maintain detailed documentation for technical design and lessons learned
  • Work with Support, Governance, Enablement teams on rollout to Users
  • Review, manage, regression test Salesforce releases (3x per year)
  • Assist with mentoring team members in business analysis, project management, and Salesforce standard practices

Experience & Qualifications:

  • Bachelor's degree in related field is desirable
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform App Builder
  • 5-7 years project experience in leading solution architecture design
  • Salesforce Service Cloud implementation
  • Salesforce Omni Channel experience
  • Strong working knowledge of Salesforce functionality, security, and best practices
  • Firm understanding of object-oriented techniques
  • Technical Skills: Proficient in Apex, Visualforce, Lightning Components, and Salesforce APIs
  • Problem-Solving Abilities: Strong analytical mindset and problem-solving skills
  • Collaboration and Communication: Excellent collaboration and communication skills
  • Knowledge and experience with SDLC techniques
  • Complete understanding of Salesforce governor limits
  • Ability to clearly communicate solutions and decisions

Work Perks:

  • Have fun: Desire to have fun at StudentUniverse
  • Reward & Recognition: Celebrate success at regular events
  • Use your smarts: Quick thinking and expertise
  • Love for travel: Passion for travel in our service
  • Diversity, Equity & Inclusion: Commitment to diversity and inclusion
  • A career, not a job: Genuine opportunities for growth
  • Giving Back: Corporate Social Responsibility program

Benefits Include:

  • Generous paid time off policy
  • Health & Wellness Programs
  • Group benefits including extended health care
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Global career opportunities

We value an inclusive and supportive workplace. We are committed to providing a barrier-free pathway throughout our recruitment process. Please advise us about accommodation needs at any point.

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