Senior Food Operations Manager

2 weeks ago


St Catharines, Ontario, Canada Farm Boy Inc. Full time
Job Overview

We are seeking a Senior Food Operations Manager to assist the Department Manager in achieving company goals. This role is responsible for ensuring a quality service approach to all employees, customers, and suppliers.

Main Responsibilities
  • Customer Service: Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Department Supervision: Supervise department and provide floor support by delegating tasks, breaks, and readiness for business.
  • Daily Tasks: Complete daily 2x2's for the department, prepare, package, price, and rotate food products according to established quality standards.
  • Training and Coaching: Assist with the training of new team members and provide coaching while maintaining confidentiality and trust.
Requirements
  • Education: Partial completion of a post-secondary program, plus a minimum of 1 year of progressively responsible experience in a similar role.
  • Skills: Superior customer service, organizational, and interpersonal skills; clear and effective communication style; ability to work with little supervision with high standards for quality, attention to detail, and cleanliness.
  • Languages: Fluency in English is required; fluency in French is considered an asset.
Work Environment
  • Physical Demands: Required to stand for long periods during shifts, lift, carry, or handle heavy objects, and adapt to temperature changes.
Estimated Salary Range:

$45,000 - $60,000 per year, depending on location and experience.



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