Salesforce Technical Associate

2 days ago


Greater Edmonton Metropolitan Area, Canada Insurance Growth Network Full time
Job Description:

We are seeking a highly skilled Salesforce Technical Associate to join our team at Insurance Growth Network. This is an exciting opportunity for individuals who are passionate about working with CRM systems and want to take their career to the next level.

About the Role:

The Salesforce Technical Associate will play a key role in assisting our Senior Administrators in customizing and maintaining the Salesforce platform to meet our business needs. The ideal candidate will have excellent technical skills, strong analytical abilities, and exceptional communication skills.

Key Responsibilities:

  • Manage user accounts and permissions: Monitor user activity, ensure users follow best practices, and maintain system security protocols.
  • Support data accuracy: Validate data consistency, perform simple data analysis tasks, and assist with data migration projects as needed.
  • Create basic reports and dashboards: Gather requirements, work with users to understand reporting needs, and maintain existing reports and dashboards.
About You:

To be successful in this role, you should possess:

  • Experience working in a team environment
  • High school diploma or equivalent; some college coursework in computer science or related field is a plus
  • No prior Salesforce experience required, but exposure to similar CRM systems is beneficial
  • Basic understanding of Salesforce, good communication skills, willingness to learn, and ability to work in a team
  • Effective problem-solving skills and ability to troubleshoot basic issues
  • Strong attention to detail
  • Ability to work with minimal guidance
What We Offer:

As a member of our team, you can expect:

  • A competitive salary range of $65,000 - $85,000 per year
  • A comprehensive benefits package including health insurance, retirement plan, and paid time off
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and dynamic work environment
About Us:

Insurance Growth Network is a leading provider of innovative insurance solutions. We are committed to delivering exceptional customer experiences and fostering a culture of excellence, teamwork, and continuous learning.


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