Business Systems Analyst

5 months ago

Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

**Our Culture**

Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day.

**We are welcoming.**
We are open to all. We are a place where you can belong.

**We are genuine.**
We value you and embrace your individuality.

**We are hopeful.**
We believe in you and your potential to become a catalyst in the world.

**We are nurturing.**
We support you in your journey to develop your full potential.

**We are determined.**
Above all else, we are on a constant quest to make our community stronger, if you want to join us

**Essential Functions**

**Salesforce Configuration and Customization**:

- Collaborate with internal departments to continuously assess business requirements to identify opportunities for system enhancement, optimization and automation to enhance productivity and efficiency
- Configure and customize Salesforce objects, fields, page layouts, record types, workflows, validation rules and other platform features to meet business requirements
- Support the development and management of custom reports, dashboards and analytics
- Lead Salesforce-related projects from inception to completion, ensuring timely delivery and alignment with business objectives. Coordinate with cross-functional teams to ensure seamless integration and functionality.

**Salesforce Administration & Support**:

- Provide training and support to Salesforce users, ensuring they have the necessary skills and knowledge to effectively use the platform.
- Create and maintain user documentation and training materials.
- Perform regular system audits and prepare for Salesforce upgrades.
- Oversee data imports, exports, and data quality initiatives to ensure the accuracy and completeness of Salesforce data.
- Assist with administrative tasks, functions and duties as required

**What You'll Need**
- Demonstrated experience in identifying, developing, and managing process and/or service enhancements as well as working knowledge and familiarity with principles of performance and financial reporting, management and continuous improvement.
- Strong understanding of Salesforce best practices, functionality, and configuration.
- Strong ability to work with data: understanding of data structures and data modeling, data analysis and mining business insights to support performance improvement.
- Effective technical writing & verbal communication skills with a strong attention to detail
- Minimum 2+ year(s) of system administration or combination of both education and experience
- Certificate, Diploma or Degree in Administration, Information Systems or related field is an asset
- Intermediate to Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint), Microsoft Power Automate and Salesforce

**What the Y Brings to you**
- A meaningful career with opportunities to grow while building your community
- Membership to our health, fitness & aquatics facilities along
- Comprehensive career training provided that will help you gain versatile skills and build your working credentials by obtaining Coaching and training certifications provided through internal Y training
- Welcoming and fun work culture that promotes healthy friendships, team and relationship-building.
- Ongoing career opportunities within the Y

**Disclaimer

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