Client Care Coordinator

3 weeks ago

Markham, Ontario, Canada Spectrum Health Care Full time

About Spectrum Health Care

We are a leading home healthcare provider in Canada, committed to delivering exceptional client care and support. As a Client Care Coordinator, you will play a vital role in our team, working collaboratively with community PSW and Nurses to provide high-quality services to our clients.

Key Responsibilities

  • Work closely with community PSW and Nurses to schedule and coordinate services
  • Liaise with clients, staff, and community partners to ensure seamless communication
  • Act as a problem solver for clients, responding to inquiries and resolving issues
  • Report client and staff concerns to the Home Support Supervisor
  • Liaise with LHIN representatives to ensure client care is met
  • Collect and enter client data into our computer system
  • Provide administrative support to the personal support worker and Nurse program

Requirements

  • Minimum 2 years of experience in an office setting
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize tasks
  • High school diploma or equivalent
  • Proficient in Microsoft Office and ability to learn proprietary software

About the Role

This is a part-time opportunity, working Thursday to Sunday, 2:00 pm to 10:00 pm. As a Client Care Coordinator, you will be an integral part of our team, providing exceptional client care and support. If you are passionate about caring for others and have excellent communication skills, we encourage you to apply.

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