CRM Deployment Specialist

2 weeks ago

Toronto, Ontario, Canada McDonald's Full time

Job Summary

The CRM Deployment Specialist will be responsible for deploying all campaigns within the Digital CRM Program at McDonald's. This role requires a strong understanding of CRM software and the ability to work in a fast-paced environment.

Key Responsibilities

  • Implement Marketing campaigns in CRM tools and RFM
  • Schedule and deploy Advanced Segmentation, Offers, bonus campaigns, lifecycle journeys, and other Digital campaigns
  • Update the Canada McDonald's website with new product releases
  • Handle business-as-usual activities and administrative tasks for CRM Ops and RFM activities
  • Intake briefs from the Digital Program or Marketing team to execute on all offers, bonus campaigns, and RFM programming

Requirements

  • 3-5 years of experience working with content management systems (CMS), segmentation & CRM software
  • Experience working in high-paced Retail & Quick-Serve Restaurant industry considered an asset
  • Post-secondary education with a focus on Digital, Business, Marketing, and/or a similar field

Working at McDonald's

McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees.

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