Technical Account Manager

1 week ago

Calgary, Alberta, Canada Krux Analytics Full time
About Krux Analytics

At Krux Analytics, we're committed to empowering our customers to make data-driven decisions through innovative SaaS solutions. Our mission is to revolutionize the mining industry by providing real-time data management and analytics.

Job Summary

We're seeking a seasoned Technical Account Manager to join our team in Calgary, Alberta. As a key member of our sales team, you'll be responsible for driving revenue growth, building strategic relationships with customers, and promoting our cutting-edge solutions across various regions.

Key Responsibilities:
  • Contribute to our current business development strategy and revenue goals by increasing our subscriber base and bringing in new customer accounts.
  • Identify opportunities within existing accounts for growth and build relationships with customers to ensure they are optimising their operations with Krux.
  • Represent us as a technical leader in real-time data solutions for drilling operations through technical sessions at tradeshows, webinars, blog posts and/or technical documentation on our software solutions.
  • Seek integration and collaboration opportunities with strategic partners, in line with our customer's needs and company vision. Work closely and collaboratively with our Imdex colleagues.
  • Keep a pulse on the market as to how we can continue to innovate and solve customer pain points. Work closely with our product team to contribute to the product roadmap.
Requirements:
  • You are a skilled sales professional with the ability to build relationships, negotiate with customers, convey value proposition and close deals.
  • You are a mentor and leader to your team members, exhibiting a high standard for yourself, your work ethic and professional relationships.
  • You are organized, motivated and a self-starter with a drive to succeed and attention to detail.
  • You have excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.
  • You are a problem solver: you have a consultative approach to solving your customer's business challenges.
Preferred Qualifications:
  • A bachelor's degree in commerce, Engineering, or Geology or relevant industry experience; a combination of education and experience will be considered.
  • 5+ years of experience with SaaS sales and/or relevant experience within the mining/drilling industry.
  • Previous experience with surface and underground exploration drill programs and contractors considered an asset.
  • Ability to work well independently and manage workload in a dynamic agile startup environment.
  • Intermediate to Expert Level experience working in Microsoft Office (Outlook, Word, Power Point).
What We Offer:
  • An estimated salary range of $80,000 - $110,000 per year, based on your experience and qualifications.
  • The opportunity to work in a dynamic and fast-paced environment with a growing company.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • Flexible work arrangements, including remote work options and a hybrid schedule.
  • Ongoing training and professional development opportunities.
About You:

If you're a results-driven sales professional with a passion for innovative technology, we'd love to hear from you. Please submit your cover letter and resume, along with your answer to the following question:

Tell us about a time in your career when you successfully increased sales or subscriptions for a product or service. What strategies did you use to engage customers and meet their needs?

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