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Program Manager

2 months ago

Whitehorse, Yukon, Canada Connective Support Society Full time
Job Summary

Connective Support Society is seeking a highly motivated and experienced Program Director to lead our dynamic non-profit organization. As a key member of our team, you will be responsible for applying leadership and innovation to sustain and enhance our programs.

Key Responsibilities
  • Program Development
    • Develop and implement effective, culturally sensitive, and inclusive support programs.
    • Support the overall program strategic direction.
    • Liaise with other Connective staff, especially regarding potential referrals.
  • Staff Management
    • Supervise a diverse range of roles and workers in the team.
    • Hire, train, and evaluate staff and/or contractors as necessary to fulfill program goals.
  • Community Engagement
    • Maintain effective working relationships with related community services, government, and stakeholders.
    • Be knowledgeable of related agencies for effective client referrals and support.
  • Facilities Management
    • Ensure that physical facilities fulfill all fire, health, and safety regulations.
    • Ensure that resources are maintained as a clean, pleasant, and safe environment.
  • On-Call Responsibilities
    • Be available to all resource staff in case of emergencies.
  • Other Duties
    • Coordinate and administer other teams and programs.
    • Perform all human resource functions, including recruitment, training, and development.
Requirements
  • A bachelor's degree and/or professional designation, within a minimum of 5 years of applicable or relevant transferable past work experience.
  • Extensive experience and expertise in working with vulnerable populations with complex health and/or substance use conditions who are experiencing or at risk of homelessness.
  • Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behavior modification techniques, psychosocial rehabilitative techniques, harm reduction, and low-barrier housing approaches.
  • Excellent verbal and written communication skills in English.
  • Knowledge and experience in the areas of group process, individual counseling, and crisis management.
  • Ability to motivate and organize a staff team.
  • Administrative experience and strong administrative skills.
Preferred Qualifications
  • Knowledge of non-profit work environments, especially in Housing, the Criminal Justice Services, and Community Living Services.
What We Offer
  • Committed Living Wage Employer.
  • Competitive benefits package, including health, wellness, and pension plan.
  • Career and personal development opportunities.
  • Access to a range of staff mental health supports.
  • On-Demand Pay.
Diversity, Equity, and Inclusion

At Connective Support Society, we value and accommodate unique differences to ensure that our staff have the opportunity to thrive. We strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.