Service Excellence Specialist
2 months ago
At beBee Professionals, we are looking for a Client Support Professional to join our team in Québec, Canada. In this role, you will be responsible for providing exceptional service to our customers, handling their inquiries, and resolving any issues they may encounter.
Key Responsibilities:- Handle customer inquiries via phone, email, and chat.
- Provide information about products and services.
- Resolve customer complaints in a timely and professional manner.
- Document customer interactions and feedback.
- Collaborate with team members to improve service processes.
- High school diploma or equivalent; additional education is a plus.
- Previous experience in customer service or a related field.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Proficiency in customer service software and tools.
- Competitive hourly wage and performance bonuses.
- Comprehensive health benefits package.
- Opportunities for career advancement.
- Supportive work environment with a focus on teamwork.
- Employee discounts and perks.
We are committed to providing a supportive work environment and opportunities for career growth.
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Customer Service Specialist for Québec
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