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Restaurant Operations Manager

2 months ago


Bowmanville, Ontario, Canada Tandhan Corporation Full time
Job Title: Shift Manager

We are seeking a highly skilled Shift Manager to join our team at Tandhan Corporation. As a Shift Manager, you will be responsible for overseeing the daily operations of our fast-paced food service environment.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring a smooth and efficient service.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, maintaining accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns, ensuring that food and service meet quality control standards.
  • Reporting and Budgeting: Prepare and submit reports, as well as prepare budget and cost estimates, to support business growth and decision-making.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 to less than 7 months of experience in a fast food outlet or concession.
  • Certifications: Food Safety Certificate and Safe Food Handling certificate.
  • Transportation: Own transportation or public transportation available.
Working Conditions:
  • Work Environment: Fast-paced environment with a focus on customer satisfaction.
  • Physical Demands: Ability to work under pressure, with attention to detail, and excellent oral communication skills.
Personal Suitability:
  • Client Focus: Excellent client focus and interpersonal skills.
  • Team Player: Ability to work effectively in a team environment.
Language:

English is the primary language of communication in this role.