Clinical Manager

1 month ago

Toronto, Ontario, Canada Bayshore HealthCare Full time

Job Summary

Bayshore HealthCare is seeking a skilled Clinical Manager to lead our Transitional Care Unit. As a key member of our team, you will be responsible for overseeing the clinical operations of the unit, ensuring high-quality patient care, and collaborating with hospital stakeholders and staff to support patient care.

Key Responsibilities

  • Supervise and support field staff to ensure compliance with federal and provincial legislated standards and company policies.
  • Oversee the clinical operations of the unit, ensuring patient assessments, care plans, and treatments are carried out effectively.
  • Work with the Senior Manager to integrate patient satisfaction initiatives and address patient concerns in a timely manner.
  • Liaise with hospitals, funders, and government programs as required.
  • Recruit, select, and train field staff, and oversee human resources functions.
  • Implement Modified Work Programs for field staff and interpret relevant policies and procedures.
  • Ensure the unit complies with Occupational Health and Safety Standards and Public Health directives.
  • Meet Key Performance Indicators and perform audits and reviews of patient charts.
  • Maintain relevant databases and meet Bayshore Data Quality Standards.
  • Work with the Area Director to ensure unit costs are within acceptable levels.
  • Participate in business development, strategic planning, and market analysis.
  • Attend operational and external meetings, cross-train staff, and promote Bayshore Integrated Care Solutions.
  • Serve as the on-call manager and participate in ongoing internal and external continuing education activities.

Qualifications

  • Current license in good standing as a Registered Nurse in Ontario.
  • Graduate of an accredited and approved program.
  • 5-10 years of progressive experience in healthcare, preferably in retirement homes, long-term care, and/or home care.
  • Completed Continuing Education Requirements (CEUs) as required by regulation.
  • Demonstrated record of building and maintaining referral relationships.
  • Demonstrated knowledge of the Canadian healthcare system, including OHIP and Public Guardian and Trustee.
  • Knowledge of medical terminology, patient care best practices, and infection prevention and control.
  • Previous discharge planning experience.
  • Ability to provide excellent customer service and work well in a team environment.
  • Working knowledge of business office technologies and ability to read, write, and communicate effectively in English.

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