Senior Manager, Identity and Access Management

4 weeks ago


Markham, Ontario, Canada Aviva Full time
About the Role

The Identity and Access Management (IAM) team at Aviva Canada is seeking a highly experienced Senior Manager to lead the IAM program. As a technical leader, you will be responsible for selecting and implementing cutting-edge IAM capabilities to secure, improve, and enrich the customer experience and digital assets of Aviva Canada.

Key Responsibilities
  1. Manage a team of IAM senior engineers and technical support specialists to contribute to and implement the Aviva Canada IAM vision and roadmap, including IGA, CIAM, and PAM solutions.
  2. Define solutions realizing IGA, CIAM, and PAM capabilities, develop and evolve solution architectures and designs, demonstrate solutions meet stakeholders' requirements, and obtain approval on your architectures and designs at the architecture review board.
  3. Propose, evaluate, and recommend solution alternatives that best meet business strategy requirements, current state environment constraints, and alignment to target state architecture.
  4. Deliver architectures and designs in both agile and iterative waterfall project delivery methodologies and propose and implement improvements to advance the viability of the solutions to meet program timelines, budget, and quality measurements.
  5. Support the development of comprehensive IAM strategy roadmaps, providing input to ensure project investments are moving Aviva Canada towards the target state architecture, and representing the architecture renewal and maintenance perspective.
  6. Author patterns to drive reuse of IAM solutions across Aviva organization.
  7. Drive the technical evaluation of third-party technologies and products.
  8. Be an authoritative and trusted partner with deep, practical experience in IGA, CIAM, and PAM solution architecture and design best practices to various business and functional areas across Aviva, as well as to various management, risk, and governance functions.
  9. Liaise with cloud, integration, data, application, infrastructure architecture, and development/engineering teams to ensure that all solution architecture views are defined and elaborated, and that solutions are implemented as designed.
  10. Ensure IAM solutions are meeting security and business objectives and outcomes by establishing metrics that lead to actions for improvement.
  11. Continuously improve and innovate Aviva Canada IAM capabilities to drive value, enhance customer experience, and secure digital assets.
Requirements
  1. Bachelor's degree in computer science or computer engineering, or equivalent experience.
  2. Minimum of 5 years leadership experience leading and coaching technical teams/people to their highest potential.
  3. Minimum of 8 years' experience in implementing IAM technologies, processes, and capabilities.
  4. 3-5 years of hands-on experience in implementation and support in one or more of the following IAM tools: OKTA Customer Identity Cloud (WIC / Auth0), Sailpoint IdentityNOW, BeyondTrust, CyberArk.
  5. Experience in integrating CIAM, IGA, and PAM tools (e.g., OKTA CIC, Sailpoint IdentityNOW, BeyondTrust) is required.
  6. Deep understanding of CIAM technologies, controls, and standard methodologies (user directories (e.g., Microsoft AD, LDAP), digital certificates, SAML/OIDC/OAUTH, Header based auth, MFA, SSO, Adaptive Authentication, FIDO, WebAuthN, PKI, Passwordless).
  7. Extensive knowledge and application of IAM capabilities: authentication, authorization, attribute/policy/role-based access control management (ABAC, PBAC, and RBAC), access certifications, PAM secrets management, etc.; hands-on experience with designing solutions with these capabilities and the use of these solutions across IGA, CIAM, and PAM user populations.
  8. Working knowledge of fraud detection, identity proofing, and identity verification technologies.
  9. Working knowledge of CIAM, IGA, PAM principles in cloud-first environments.
  10. Working knowledge of cloud providers such as Amazon Web Services (AWS), Microsoft Azure/Entra, and Google Cloud Platform (GCP).
  11. Strong verbal and written communication, interpersonal, and collaborative skills – interacting with both internal and external clients and vendors from both technical and non-technical perspectives.
  12. Extensive experience in applying IT risk management practices to assess, measure, and reduce risk related to the IAM domain.
  13. Know how to influence technology teams to deliver streamlined customer identity experience.
  14. Experience influencing teams and partners without direct authority over them.
  15. Proven experience in writing technical documentation.
What We Offer
  1. Join a great company and culture, and a phenomenal team.
  2. Competitive rewards package.
  3. Comprehensive benefits package, including Medical/Dental, personal wellness, defined contribution pension plan, share matching plan.
  4. Annual performance-related bonus and pay review.
  5. Exceptional career development opportunities.
  6. Vacation allowance of 20 days plus statutory holidays, personal floater day, the option to buy/sell up to 5 additional vacation days, and time off for volunteer opportunities.
  7. Discounts on many Aviva products through the Employee Purchase Program plus discounts for Friends and Family (some exclusions apply).
  8. We will support your professional development.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.



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