Dining Operations Manager
3 weeks ago
Job Summary:
We are seeking a seasoned Dining Operations Manager to join our team at Wild Wing (237 Queen). As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our dining area, ensuring exceptional customer experiences, and leading our food service staff to deliver outstanding results.
- Main Responsibilities:
- Operational Leadership: Supervise and coordinate activities of our food preparation team, ensuring seamless execution of meal services.
- Staff Development: Train and mentor new staff members in job duties, sanitation procedures, and quality control standards.
- Inventory Management: Estimate ingredient and supply needs for meal preparation and maintain accurate records.
- Cost Control: Prepare and manage budget estimates, ensuring cost-effectiveness and efficiency.
- Customer Service: Address customer complaints and concerns with professionalism and tact.
- Reporting: Maintain accurate records of stock levels, sales, and wastage, and prepare regular reports for management.
- Scheduling: Create and manage work schedules for food service staff, balancing workload and ensuring adequate coverage.
Requirements:
To succeed as our Dining Operations Manager, you must have:
- Secondary Education: A high school diploma or equivalent.
- Work Experience: 1-2 years of experience in a similar role, preferably in the food service industry.
- Communication Skills: Excellent written and verbal communication skills, with fluency in English.
- Time Management: Ability to work efficiently under pressure, meeting tight deadlines.
About Us:
At Wild Wing (237 Queen), we offer a fast-paced and dynamic work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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