Classroom IT Support Specialist

3 weeks ago


Toronto, Ontario, Canada York University Full time
Purpose:

The Classroom IT Support Assistant plays a vital role in providing technical support for various classroom technologies, ensuring a seamless learning experience for students and faculty at York University. Under the direction of the Associate Director, Business Operations, this individual is responsible for troubleshooting and resolving technical issues related to classroom equipment and software.

Requirements:

• College Diploma in a related technology field such as Computer Science or Information Technology.

Key Skills:

• Effective analytical and troubleshooting skills to identify and resolve technical issues efficiently.
• Excellent written and oral communication skills to provide clear and concise information to stakeholders.
• Strong time management and organizational skills to prioritize tasks and meet deadlines.

Technical Expertise:

• Proficiency in Microsoft Windows, macOS, and Microsoft Office Suite.
• Knowledge of wired and wireless network connectivity, computer hardware, software, and peripherals.
• Familiarity with video conferencing systems, cameras, and microphones.

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