IT Support Specialist for Classroom Technology

13 hours ago


Toronto, Ontario, Canada York University Full time

Job Overview

The IT Support Specialist for Classroom Technology will play a crucial role in ensuring the seamless operation of classroom technologies at York University. This individual will provide technical support to facilitate the teaching of in-person and hybrid classes under the direction of the Associate Director, Business Operations.

Key Responsibilities

Provide technical assistance with various classroom technologies, including audio-visual equipment, computers, and software, to ensure a productive learning environment.

Collaborate with faculty members and staff to troubleshoot technical issues and resolve problems efficiently.

Requirements

A College Diploma in a related technology field, such as Computer Science or Information Technology.

Essential Skills and Qualifications

Effective analytical and troubleshooting skills to quickly identify and resolve technical issues.

Excellent written and oral communication skills, including the ability to provide clear, concise information and answer questions professionally.

Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.

Techincal Knowledge and Experience

Familiarity with Microsoft Windows, macOS, Microsoft Office Suite, wired and wireless network connectivity, computer hardware, software, and peripherals.

Experience with video conferencing systems, cameras, and microphones is an asset.

Salary and Benefits

The estimated annual salary for this position is $55,000 - $65,000, commensurate with experience and qualifications.

A comprehensive benefits package, including health, dental, and vision insurance, is also offered.



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