Hotel Operations Manager

2 weeks ago


Innisfail, Canada INNISFAIL HOTEL Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at INNISFAIL HOTEL. The successful candidate will be responsible for overseeing the day-to-day operations of our motel, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Basic security clearance
  • Valid driver's licence
  • Own transportation
  • Own vehicle
Work Environment

The successful candidate will work in a fast-paced environment with a large workload. They will be required to work under pressure and meet tight deadlines. The work term is permanent, and the work language is English. The hours of work are 30 to 32 hours per week.



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