Hotel Operations Manager

3 weeks ago


Innisfail, Canada INNISFAIL HOTEL Full time
Job Title: Hotel Operations Manager

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Innisfail Hotel. As a key member of our management team, you will be responsible for the day-to-day operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
Requirements:
  • 5-10 years of experience in hotel operations
  • Proven track record of success in managing hotel operations
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment
  • Valid driver's license
What We Offer:
  • Competitive salary and benefits package
  • Opportunity to work with a dynamic and experienced team
  • Professional development and growth opportunities


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