Financial Services Representative
4 weeks ago
About the Role:
As a Personal Banking Associate at TD Bank, you will be the frontline of our banking services. Your primary responsibility will be to engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
Key Responsibilities:
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking.
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development, and sharing industry knowledge to achieve common objectives.
- Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months.
- Post-Secondary or Undergraduate degree in a related field is preferred.
- Proficiency in using MS Office (Word, Excel, and Outlook), branch software, and internet.
- Knowledge of banking solutions and processes to advise customers.
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning, and time management skills.
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous and effective manner.
Our Values: At TD, we're guided by our purpose to enrich the lives of our customers, communities, and colleagues, and share a set of values that shape our culture and guide our behavior.
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