Senior Manager, Standards Product Management

1 month ago

Old Toronto, Ontario, Canada CSA Group Full time
Job Summary

The Senior Manager, Standards Product Management, plays a critical role in driving the strategic direction of CSA Group's standards development and product management initiatives. This position is responsible for leading the development and implementation of market-specific strategies for the design, development, sales, licensing/distribution, and support of user-facing products, services, and platforms within Standards.

Key Responsibilities
  • Develop and implement long-term education services strategy, including product and platform roadmaps, profitable business models, and pricing strategy.
  • Identify, implement, and quantify the return-on-strategy of non-profit investments in resources to support access, knowledge, and application of standards.
  • Oversee the development of long-term competitive and market assessments, focusing on needs assessment and the clear articulation of market characteristics and desired outcomes.
  • Lead the strategic planning process for value-added products and platforms by sector, recommending how to advance in key areas.
  • Ensure team follows consistent product and lifecycle management processes, including annual business planning, for all products, services, and platforms.
  • Lead the development of business cases for investment in products, services, and platforms and ensure effective management of projects.
  • Contribute to monthly reforecast and business analysis processes.
  • Oversee the development of annual product marketing plan and provide input to Marketing for implementation.
  • Develop and maintain relationships and identify strategic opportunities with key internal and external contacts.
  • Develop and implement effective, global strategic sales and distribution strategy to grow overall revenue.
  • Safeguard CSA intellectual property through oversight of effective copyright licensing.
  • Provide leadership and direction to Inside Sales and Customer Success teams to ensure sales and business policies and procedures support overall commercial strategy.
Requirements
  • Undergraduate University degree in Business or related field.
  • MBA or Master's Degree an asset.
  • Minimum of 10 years of experience in Product Development or Business Development.
  • Minimum of 7 years of people management experience.
Preferred Skills
  • Ability to prioritize conflicting objectives and make decisions with incomplete/partial information.
  • Strong business, research, and analytical skills.
  • Flexibility to meet shifting deadlines, priorities, and market needs.
  • Problem-solving aptitude to resolve customer/member issues.
  • Stakeholder engagement and facilitation skills.
  • High degree of self-motivation.
  • Strong leadership, strategic, organizational, and planning skills.
  • Strong oral and written communication, facilitation, and interpersonal skills.
  • Bilingualism (English/French) and knowledge of national and international standards industry would be a definite asset.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued.

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