Senior Manager, Standards Product Management

1 month ago

Toronto, Ontario, Canada CSA Group Full time
Job Summary

The Senior Manager, Standards Product Management, plays a pivotal role in driving the strategic direction of CSA Group's standards development and product management initiatives. This key position is responsible for developing and implementing market-specific strategies for the design, development, sales, licensing/distribution, and support of user-facing products, services, and platforms within the standards domain.

Key Responsibilities
  1. Develop and implement long-term education services strategy, including product and platform roadmaps, profitable business models, and pricing strategy, in collaboration with Education and Financial Strategy leaders.
  2. Identify, implement, and quantify the return-on-strategy of non-profit investments in resources to support access, knowledge, and application of standards.
  3. Oversee the development of long-term competitive and market assessments, focusing on needs assessment and the clear articulation of market characteristics and desired outcomes to ensure plans translate to commercially viable business opportunities.
  4. Lead the strategic planning process for value-added products and platforms by sector, recommending how to advance in key areas.
  5. Ensure team adherence to consistent product and lifecycle management processes, including annual business planning, for all products, services, and platforms.
  6. Lead the development of business cases for investment in products, services, and platforms and ensure effective management of projects, including adherence to cost, quality, and time targets.
  7. Contribute to monthly reforecast and business analysis processes.
  8. Oversee the development of annual product marketing plans and provide input to Marketing for implementation.
  9. Develop and maintain relationships and identify strategic opportunities with key internal and external contacts, including government, academic, and industry leaders, and CSA committees.
  10. Develop and implement effective, global strategic sales and distribution strategies to grow overall revenue.
  11. Safeguard CSA intellectual property through oversight of effective copyright licensing.
  12. Provide leadership and direction to Inside Sales and Customer Success teams to ensure sales and business policies and procedures support overall commercial strategy.
  13. Ensure continuous improvement of team processes, leveraging Lean methodology for process improvement initiatives.
Requirements

The ideal candidate will possess an undergraduate university degree in Business or a related field, with a minimum of 10 years of experience in Product Development or Business Development, and a minimum of 7 years of people management experience.

The successful candidate will also possess strong business, research, and analytical skills, flexibility to meet shifting deadlines and priorities, problem-solving aptitude, stakeholder engagement and facilitation skills, high self-motivation, strong leadership, strategic, organizational, and planning skills, and strong oral and written communication, facilitation, and interpersonal skills.

Bilingualism (English/French) and knowledge of national and international standards industry would be a definite asset.

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