Digital E-commerce Professional

1 week ago

Toronto, Ontario, Canada LVMH Perfumes & Cosmetics Full time
Job Description:

The Digital Temp at Parfums Christian Dior Canada is a full-time contracted role responsible for assisting with daily planning and operations of digital activities for Dior Canada and its website. This role serves as a collaborative team member with strong analytical and communication skills, partnering with various teams in Canada, the US, and Paris. As a problem-solver, you will work quickly and creatively with minimal supervision to support the continued growth of Dior Canada's E-commerce business and achieve sales objectives.

Main Responsibilities:
  • Coordinate with US partners to localize and set up Narvar tracking emails and provide analytics support as needed.
  • Collaborate with the CRM Manager on strategy, execution, and planning of trigger, one-shot emails, and SMS texts, providing analysis and reporting to improve ROI and increase client recruitment.
  • Assist in various projects for the Dior.ca team across two sites (EN.CA and FR.CA), including daily QA of sites (working URLs, videos, images, and content loading, as well as new PDPs and animations/launches).
  • Collaborate with the E-commerce Tech manager on Master Class programs (Bambuser), follow-up for content edit transcripts, setup, test, and load SRT files, product URLs, site banners, emails, and SMS copy moderation scripts in French and English.
  • Setup and manage SKUs in the Product Information Management system, including Cross-sell, Up-sell, Virtual Try-on, online and offline dates, and pricebooks.
Marketing and Planning:
  • Assist the Sr. Director with forecast planning of POSM items and maintain the promotional calendar with specific offers.
  • Provide and collect recommendations for copy and images for animations and site banners, ensuring French translation is completed for Dior FR.CA.
Requirements:

To be successful in this role, you must have:

  • A minimum of 3-5 years of professional experience collaborating with cross-functional teams that include Marketing, CRM Digital, Retail, Technical, and E-commerce Operations.
  • Detail-oriented and thorough inputting data and proactively seeking required information.
  • Strong project management skills, including prioritizing, taking initiative, and working in multiple ongoing projects simultaneously while meeting deadlines.
  • Hands-on experience in managing and delivering projects within the digital environment.
  • Passion for the luxury beauty industry and brand exposure.
  • Able to collaborate with the team and work independently, highly motivated, and high performing under tight deadlines.
  • Proficient in Microsoft Suite (Outlook, PowerPoint, Excel, Teams, Smartsheet, etc.).
  • Familiarity with platforms or quick to learn: Narvar, Client Quest, Adobe, Akeno (or similar Product Information Management system), Salesforce, Bambuser, and ServiceNow.
Benefits:

This is a hybrid position, working 3 days a week in the office. LVMH Perfumes & Cosmetics offers competitive pay based on the targeted salary level for the position, which is between $35.00 - $55.00/hour. While we reserve the right to pay outside of this range, we strive to recognize and reward expertise, performance, and tenure.

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