Hospital Registration Coordinator

3 weeks ago


Toronto, Ontario, Canada Michael Garron Hospital Full time

Job Summary

The Hospital Registration Coordinator is responsible for the accurate and efficient scheduling and registration of all patients in the hospital ADT and Scheduling System.

Key Responsibilities

  • Accurately and efficiently schedule and register patients in the hospital ADT and Scheduling System.
  • Provide excellent customer service to patients and their families.
  • Work effectively in a dynamic and fast-paced environment.
  • Develop and maintain strong relationships with patients, families, and healthcare teams.
  • Stay up-to-date with hospital policies and procedures.

Requirements

  • Grade 12 or equivalent.
  • Completion of Medical Office Administration or Patient Registration courses preferred.
  • 2 years recent relevant registration, admitting and appointment scheduling experience required.
  • Previous clerical experience in a hospital/medical environment preferred.
  • Knowledge of hospital Admission, Discharge and Transfer (ADT) Systems preferred.
  • Knowledge of patient scheduling systems preferred.
  • Strong customer service skills and experience required.
  • Demonstrated ability to multi-task and problem-solve.
  • Demonstrated ability to accurately type a minimum of 35-45 wpm.
  • Knowledge of medical terminology an asset.
  • Flexibility to adapt to a dynamic work environment.
  • Demonstrated proficiency in MS Office; Windows, Word, Excel and Outlook email.
  • Call-Center or similar telephone customer service experience preferred.
  • Evidence of ongoing education such as post-secondary courses, seminars, workshops, etc.
  • Strong communication, interpersonal, and organizational skills.
  • Demonstrated ability for attention to detail while providing high standards of accuracy and efficiency.
  • Experience collecting and processing payments are preferred.
  • Demonstrated ability to manage stressful situations with empathy.
  • Good work and attendance record required.

Working at Michael Garron Hospital

At Michael Garron Hospital, we are committed to providing high-quality patient care and excellent service to our patients and their families. We are a dynamic and fast-paced environment that requires strong communication, interpersonal, and organizational skills. If you are a motivated and detail-oriented individual who is passionate about providing excellent patient care, we encourage you to apply for this exciting opportunity.



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