Technical Support Specialist

3 weeks ago

Edmonton, Alberta, Canada Xtreme Network Inc. Full time

Xtreme Network Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients. Your primary focus will be on resolving complex technical issues related to networking hardware, servers, and desktop applications.

Key Responsibilities:

  • Providing technical support via phone, email, or in-person
  • Resolving technical issues related to networking hardware, servers, and desktop applications
  • Collaborating with our team to identify and resolve complex technical issues
  • Developing and maintaining technical documentation

Requirements:

  • College/CEGEP diploma or equivalent experience
  • 1-2 years of experience in a technical support role
  • Strong knowledge of networking hardware, servers, and desktop applications
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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