Cafeteria Operations Manager

1 month ago


Ottawa, Ontario, Canada POMELO HAT Full time
Cafeteria Supervisor Job Description

POMELO HAT is seeking a skilled Cafeteria Supervisor to join our team. As a key member of our food service team, you will be responsible for ensuring the smooth operation of our cafeteria, providing exceptional customer service, and leading a team of food service staff.

Key Responsibilities:
  • Supervise and coordinate the activities of food service staff, ensuring that food is prepared and served to high standards.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Estimate ingredient and supply requirements, ensuring that our cafeteria is well-stocked and prepared for peak periods.
  • Monitor and maintain records of stock, repairs, sales, and wastage, providing valuable insights for our food service team.
  • Address customer complaints and concerns, providing prompt and courteous service.
  • Establish work schedules and ensure that our team is well-organized and efficient.
Requirements:
  • 1-2 years of experience in a food service or hospitality role.
  • College, CEGEP, or equivalent experience.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and quality control.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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