Operations Manager

4 weeks ago


Stellarton, Nova Scotia, Canada NS SPCA Full time
Job Title: Operations Supervisor

We are seeking an experienced Operations Supervisor to join our team at NS SPCA. As a key member of our animal care team, you will be responsible for overseeing the daily operations of our animal shelter, ensuring the health and well-being of our animals, and providing exceptional customer service to our clients.

Key Responsibilities:
  • Supervise and train staff members to ensure they are meeting the highest standards of animal care and customer service.
  • Develop and implement operational procedures to improve efficiency and effectiveness.
  • Manage and maintain accurate records of animal intake, adoption, and medical treatment.
  • Collaborate with veterinarians and other animal care professionals to ensure the health and well-being of our animals.
  • Provide exceptional customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
  • Develop and implement marketing strategies to promote our animal shelter and increase adoption rates.
  • Manage and maintain a safe and healthy work environment, adhering to all relevant health and safety regulations.
Requirements:
  • 3+ years of experience in animal care or a related field.
  • Proven track record of supervising and training staff members.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; degree in animal science or a related field preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Free parking available.

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