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Retail Store Manager

2 months ago


Erin, Ontario, Canada Erin Esso Full time
Job Title: Retail Store Supervisor

Erin Esso is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Authorize payments by cheque and manage our store's finances effectively.
  • Order merchandise and manage our inventory levels to meet customer demand.
  • Establish work schedules and ensure our sales floor is always fully staffed.
  • Supervise and co-ordinate the activities of our sales team, providing guidance and support as needed.
  • Conduct performance reviews and provide constructive feedback to help our team members grow and develop.
  • Resolve issues that may arise, including customer complaints and supply shortages, in a timely and professional manner.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Flexibility and adaptability in a dynamic retail environment.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.