Bilingual Customer Service Claims Specialist

16 hours ago


Bowmanville, Ontario, Canada Phoenix AMD International Inc. Full time
Remote Bilingual Customer Service Claims Specialist Opportunity

We are seeking a highly skilled and bilingual customer service representative to join our team at Phoenix AMD International Inc. as a Claims Specialist. In this role, you will be responsible for providing exceptional customer service to our clients while working from the comfort of your own home.

About the Job

This is a full-time permanent position that requires a strong commitment to customer satisfaction and a willingness to work in a fast-paced environment. As a Claims Specialist, you will be the primary point of contact for customers seeking assistance with their claims. Your goal will be to resolve issues efficiently and effectively, ensuring that customers receive the best possible service.

Key Responsibilities
  • Respond to customer inquiries and provide solutions to their claims-related issues
  • Accurately record required data in our claims database
  • Communicate with customers to build trust and resolve issues in a timely manner
Requirements
  • Bilingual French and English language proficiency (required)
  • 1 year of experience in a call center or customer service role (preferred)
  • Strong communication and problem-solving skills
  • Able to work independently and as part of a remote team
Benefits
  • $40,000-$42,000 per year salary
  • Competitive benefits package, including extended health care, dental care, life insurance, and paid time off
  • Opportunity to work from home and enjoy a healthy work-life balance
What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our company values its employees and provides training and support to ensure success in this role.



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