Customer Service Claims Specialist
1 week ago
**About the Opportunity**
We are seeking a highly skilled Customer Service Claims Specialist to join our team in Bowmanville. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and have a strong background in claims handling.
About Us
Phoenix AMD International Inc. is a leading provider of value-added home furnishings protection and service specialists with a reputation for outstanding customer service and support.
Job Description**
The Customer Service Claims Specialist will be responsible for:
- Communicating effectively with customers to resolve their claims/issues
- Closing open claims efficiently and in a timely manner
- Accurately recording required data in the claims database
- Building trust with retailers and consumers by resolving issues promptly
Requirements**
To be successful in this role, you will need:
- Bilingual French & English skills
- Experience with Outlook and Excel would be beneficial
- Excellent communication and problem-solving skills
- A willingness to learn and adapt quickly
- Strong time management and organizational skills
- A passion for helping others and delivering exceptional customer service
Benefits**
We offer a competitive compensation package, including:
- $40,000-$42,000 per year
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- Store discount
- Vision care
Schedule**
This is a full-time position, working Monday to Friday, 9am-5pm. We also offer flexible scheduling options to accommodate your needs.
Education and Experience**
We require a secondary school diploma or equivalent and at least one year of experience in a call center or customer service role. Proficiency in French and English is essential for success in this position.
Location**
This position is based in our Bowmanville office. If you're passionate about delivering exceptional customer service and have a strong background in claims handling, we encourage you to apply today
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