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Cineplex is a dynamic and innovative film exhibitor, offering an exceptional entertainment experience to its guests. As a VIP Host at Cineplex, you will play a vital role in creating unforgettable memories for our guests.
Job OverviewWe are seeking a charismatic and enthusiastic VIP Host to join our team at CPX University Disct VIP in Calgary. This is an exciting opportunity to work in a fast-paced environment and be part of a team that strives for excellence in customer service.
The successful candidate will be responsible for providing exceptional guest experiences, ensuring seamless interactions with our customers, and promoting a welcoming atmosphere within the VIP lounge.
Key Responsibilities:- Guest Interaction: Greet and engage guests in friendly conversation, setting the tone for a personalized VIP experience
- Service Environment Preparation: Prepare tables, lay out napkins and utensils, refill condiments, and perform other preparation tasks to ensure a smooth dining experience
- Communication: Stay updated on current menu options, specialties, and menu deviations; share in-depth menu expertise with guests to promote products and services available within the VIP Concept
- Maintaining a Clean Workspace: Wash glassware and utensils after each use; maintain a clean, well-organized service area; perform basic cleaning tasks as needed or directed by Managers
- Determining Levels of Service: Utilize provincial safe service training to determine if a guest has been over-served alcohol
- Positive Attitude: Enthusiastic and professional attitude, excellent communication skills
- Hospitality and Customer Service: Superior understanding of hospitality and customer service and proven ability to deliver an exceptional guest experience
- Organizational Behavior: Organizational behavior to establish consistency in the guest experience
- Problem-Solving and Quick Thinking: Proven problem-solving and quick thinking skills in fast-paced situations
- Math Skills and Computer Literacy: Math skills and computer literacy
- Language Proficiency: Knowledge of a second language is considered a plus
- Physical Demands: Extended periods of time standing, walking, bending, carrying, and assisting with various service tasks
Cineplex is an equal opportunity employer committed to hiring and retaining a diverse workforce. We encourage applications from all intersectional walks of life. By valuing diversity, we enforce fair and equitable hiring practices.
Salary Range:The estimated salary range for this position is between $15.00 CAD per hour to $20.00 CAD per hour, depending on experience and qualifications.