Receptionist/host/hostess

5 months ago

Calgary, Canada Caesar's Steak House & SPQR Lounge Full time

You are often the first point of contact at Caesar’s Steak House whether it be over the phone or in-person, liaising with our customers, taking reservations and providing exceptional customer service. Our team is comprised of industry leading service experts who are approachable, friendly, energetic and passionate about providing exceptional guest experiences.

Evening shifts 4:30 PM to Close

Dress Code: Business Formal / Professional

Hiring for our Downtown location - 512 - 4 Avenue SW.

DUTIES AND RESPONSIBILITIES
- Responsible for answering and screening all incoming phone calls for and directing them to appropriate individual or department, and answering customer requests
- Ensure that proper information is given to all prospective customers regarding the restaurant (menu items, hours of operations, dress code, procedures, etc.)
- Courteously greet and welcome customers
- Knowledgeable of all food and beverage menus, including being able to explain the offerings
- Record and manage reservations on online reservation system according to policy
- Constant communication with Front of House Manager on shift, on reservation changes, upcoming requests, any VIPs to attend and customer complaints
- Communicate with each guest leaving, and ask about their meal and visit
- Process deposits for reservations, gift card purchases and take-out orders
- Maintains the cleanliness and sanitization of the front lobby, reception area and coat check and ensure it is well stocked with supplies
- Maintain customer database on reservation system
- Manage coat check (tips are 100% to Reception team)
- Adhere to restaurant policy and procedures

EXPERIENCE:

- 1 year or more related work experience
- Reservation system (Touchbistro, Seven Rooms, Open Table)
- MICROS Point of Sales (RES3700)
- Eigen payment terminals
- Eigen X-Dine - take out orders

KEY COMPETENCIES & SOFT SKILLS:

- Fluent in English
- Strong work ethic and willing to go the extra mile to provide unprecedented hospitality and customer service to our guests
- Excellent phone etiquette and communications skills both verbal and written.
- Excellent customer service and interpersonal skills and an ability to deal with people in a friendly and efficient manner.
- Sell-motivated and ability to demonstrate good initiative
- Strong attention to detail, organizational skills and ability to resolve problems using good judgement
- Must maintain a business formal / professional appearance

**Job Types**: Part-time, Permanent

**Salary**: $15.00-$16.00 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday

Supplemental pay types:

- Tips

Application question(s):

- Are you able to work 2 to 4 evenings per week - with 2 of them being Friday and Saturday from 4:30 PM to approximately 10:00 PM?

**Experience**:

- Restaurant: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Alberta Pro-Serve (preferred)

Work Location: In person

  • Hostess/host

    2 months ago

    Calgary, Canada Big T's BBQ & Smokehouse McMahon Full time

    **Hostess/Host** We are currently looking for hostesses/ hosts for our McMahon location. Perfect for a person looking to work 2-4 days a week lunch to dinner. We are looking for individuals with a passion for BBQ! As a host/hostess, you will be the first and last impression of their experience at Big T’s BBQ. You will be responsible for greeting our...

  • Restaurant Host/hostess

    1 month ago

    Calgary, Canada The Nash Restaurant Company Ltd Full time

    The Nash, located in the historic National Hotel in Inglewood, is looking for a host/hostess to join our dedicated and professional front of house team. The host/hostess serves as the first and last point of contact for guests at the restaurant. The host is responsible for providing friendly, efficient service to our guests and ensuring they leave a...

  • Host/hostess

    5 months ago

    Calgary, Canada CRAFT Beer Market Full time

    **Host/Hostess, CRAFT Beer Market, Calgary, AB.** **Who We Are**: CRAFT Beer Market is all about fresh food, local beer, great people and good times. Our journey began when we opened our first location in Calgary in 2011, and since then, we have grown into 8 locations across Canada. We believe that bringing together a diversity of thoughts, perspectives,...

  • Saltlik Host/Hostess

    1 month ago

    Calgary, Alberta, Canada Saltlik Full time

    About SaltlikSaltlik is a restaurant that prides itself on delivering exceptional guest experiences. Our team is deeply connected to their craft and seeks purpose through serving others.Job SummaryWe are seeking a skilled and passionate Host/Hostess to join our Guest Service Team. As a Host/Hostess, you will be responsible for creating a world-class guest...

  • Saltlik Host/Hostess

    1 month ago

    Calgary, Alberta, Canada Saltlik Full time

    About SaltlikSaltlik is a restaurant that prides itself on delivering exceptional guest experiences. Our team is deeply connected to their craft and seeks purpose through serving others.Job SummaryWe are seeking a skilled and passionate Host/Hostess to join our Guest Service Team. As a Host/Hostess, you will be responsible for creating a world-class guest...

  • Host/hostess

    2 months ago

    Calgary, Canada Shokunin Full time

    We are looking for a host/hostess for one of Canada’s top restaurants. **A great way to start in the restaurant and hospitality industry, we are individuals who can deliver excellent customer service and support our servers in a fast paced and dynamic restaurant.** * DESCRIPTION We are a dynamic restaurant in downtown Calgary looking for talented staff....

  • Host/hostess

    5 months ago

    Calgary, Canada Shokunin Nupo Full time

    We are looking for a host/hostess for one of Canada’s top restaurants. **A great way to start in the restaurant and hospitality industry, we are individuals who can deliver excellent customer service and support our servers in a fast paced and dynamic restaurant.** * DESCRIPTION We are a dynamic restaurant in downtown Calgary looking for talented staff....

  • Front of House Host/Hostess

    1 month ago

    Calgary, Alberta, Canada Denny's Full time

    Front of House Host/Hostess OpportunityWe are seeking enthusiastic and positive individuals to join our team as Front of House Host/Hostesses. As a key member of our restaurant team, you will be responsible for providing exceptional hospitality to our guests, ensuring a world-class experience from the moment they enter our restaurant to the moment they...

  • Front of House Host/Hostess

    1 month ago

    Calgary, Alberta, Canada Denny's Full time

    Front of House Host/Hostess OpportunityWe are seeking enthusiastic and positive individuals to join our team as Front of House Host/Hostesses. As a key member of our restaurant team, you will be responsible for providing exceptional hospitality to our guests, ensuring a world-class experience from the moment they enter our restaurant to the moment they...

  • Birthday Party Host/hostess

    2 months ago

    Calgary, Canada Mascot Parties Full time

    We are currently looking for a birthday party host/hostess to take our performers to birthday parties and events. A party host helps the party performers at birthday parties with activities, games and more. - must be over 16 - must be outgoing and energetic - MUST HAVE A RELIABLE VEHICLE AND DRIVERS LICENSE - amazing weekly pay - punctual and reliable -...

  • Front of House Host/Hostess

    4 weeks ago

    Calgary, Alberta, Canada Denny's Full time

    Front of House Host/HostessCelebrate unforgettable experiences with us!We are seeking enthusiastic and upbeat personalities to join our team as Front of House Host/Hostesses. As the life and spirit of our restaurants, you will provide a world-class impression on each and every guest, supporting your team in any way you can.Key Responsibilities:Provide...

  • Executive Host/Hostess

    3 weeks ago

    Calgary, Alberta, Canada Home and Away Calgary Full time

    Job Title: Executive Host/HostessAbout the Role:We are seeking a highly skilled and experienced Executive Host/Hostess to join our team at Home and Away Calgary. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, supervising staff, and ensuring the smooth operation of our dining rooms and food and...

  • Nespresso Boutique Host/Hostess

    1 month ago

    Calgary, Alberta, Canada Randstad Canada Full time

    Unlock Your Potential as a Nespresso Host/HostessWe're seeking vibrant and enthusiastic individuals to join our Nespresso boutique team as hosts/hostesses for the holiday season. If you're passionate about coffee and enjoy engaging with customers, this is an excellent opportunity to develop your skills and gain valuable experience.Key Responsibilities:Greet...

  • Nespresso Boutique Host/Hostess

    1 month ago

    Calgary, Alberta, Canada Randstad Canada Full time

    Unlock Your Potential as a Nespresso Host/HostessWe're seeking vibrant and enthusiastic individuals to join our Nespresso boutique team as hosts/hostesses for the holiday season. If you're passionate about coffee and enjoy engaging with customers, this is an excellent opportunity to develop your skills and gain valuable experience.Key Responsibilities:Greet...

  • Host/hostess

    5 months ago

    Calgary, Canada CENTRAL Taps + Food Full time

    **We Are Now Hiring Awesome Humans** **Who We Are**: Welcome to CENTRAL, the neighborhood gathering place where great food, friends and good times are life. Our menu is curated by Calgary’s top Chef Mike Pigot and prepared with quality ingredients and passion. Our wine and signature cocktails are crushable and damn good. Our beers - well they are...

  • Host/hostess

    3 months ago

    Calgary, Canada Central Restaurants Full time

    **We Are Now Hiring Awesome Humans** **Who We Are**: Welcome to Central, the neighborhood gathering place where great food, friends and good times are life. Our menu is curated by Calgary’s top Chef Mike Pigot and prepared with quality ingredients and passion. Our wine and signature cocktails are crushable and damn good. Our beers - well they are...

  • Restaurant Host/ Hostess

    3 weeks ago

    Calgary, Canada Pomeroy Lodging LP Full time

    **We are looking for a Restaurant Host/ Hostess to join our team!** - If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you!_ As a Restaurant Host/ Hostess, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our...

  • Restaurant Host/Hostess

    17 hours ago

    Calgary, Alberta, Canada Visionary Catering Full time

    Job DescriptionVisionary Catering is seeking a skilled Restaurant Host/Hostess to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and contributing to the overall success of our restaurant.About the RoleWe are looking for an experienced and...

  • Host/hostess- Vin Room Yyc Airport

    1 month ago

    Calgary, Canada Vin Room Full time

    Job Summary: Vin Room YYC Airport Calgary is seeking a dedicated Host/Host to join our award-winning wine and tapas bar team. As a Host/Hostess, you will play a crucial role in providing exceptional guest experiences by welcoming and seating guests, and ensuring the smooth flow of service in our vibrant establishment. **Responsibilities**: - Greet and...

  • Host/hostess

    5 months ago

    Calgary, Canada Cardinale Full time

    Busy Italian restaurant in Victoria park looking for experienced part/full time hostess to start immediately. Wage + tips. **Job Types**: Full-time, Part-time **Salary**: From $15.00 per hour Supplemental pay types: - Tips **Experience**: - Hospitality: 1 year (preferred) - Customer service: 1 year (preferred) Work Location: In person