Slots Ambassador Host

2 months ago


Calgary, Canada Cash & Ace Casinos Full time

Job Title: Slots Ambassador Host

Job Classification: Full Time

Location/Base: Airport

Department: Slots

Reports To: Regional General Manager - Slots

**Job Overview**:
The Slot Ambassador Host under the direction of the Regional General Manager will be responsible for looking after our VIP slot guests and ensuring that all their needs are met. The Slots Ambassador Host will provide superior service to our VIP’S, knowing guests by their names, likes and dislikes, dining and entertainment and favourite sports games. Make our guests feel welcomed and valued, by knowing the slot machines our guests like to play and which ones our guests would like to see. The Slot Ambassador Host will be responsible for maintaining repeat business from current list of VIP guests as well as recruiting new guests to the casino.

**Responsibilities and Duties**:
Markets the services of the casino to existing and prospective players.

Introduces the players on new games and programs, and events of the casino.

Caters to the needs of the players while they are within the casino.

Executes promotions and progress of the loyalty programs organized by the casino.

Tracks players visitations and average bets.

Determines the level of comps to be given to any player.

Oversees service delivery to the players.

Ensures players are satisfied with the services provided by the casino.

Listens to complaints and concerns of clients and get them resolved without delay.

Books reservations for the casino’s valued customers.

Coordinates all special events organized by the casino towards attracting new clients.

Assists with offsite casino promotions.

Drafts and distributes periodic or daily report to the casino’s management.

Other duties as assigned.

Experience, Education and Certification:
High school diploma or equivalent

Clear Criminal Record Check

ProServe

**Skills and Abilities**:
Excellent, customer focused service.

Professional demeanor and ability to approach situations in a tactful manor.

Ability to work calmly under pressure and treat others with respect regardless of their status or position.

Accepts responsibility for own actions.

A passion for providing excellent customer service and full alignment with the organizations vision.

**Job Requirements**:
Ready and willing to work a flexible schedule, including graveyards, weekends, and holidays. The hours of work will be based on operational needs.

Knowledge of AGLC Terms & Conditions and Operating Guidelines.

Professional demeanor and ability to approach situations in a tactful manner.

Work Conditions and Physical Requirements:
Walk/stand - Must be able to walk/stand throughout much of the shift.

Use of hands/fingers - must be able to use both hands to open machines and boxes on a repetitive basis.

Talk/hear - must be able to detect, determine, identify, observe, inspect, and assess. This positions frequently communicates with employees throughout the entirety of the shift. Must be able to exchange accurate information and professionalism in these situations.

Works in an indoor, fast-paced environment.

Advanced attention to detail.

Ability to work well under pressure.

Frequent bending, crouching, lifting, pulling, pushing, twisting, stretching, and turning.


  • Host Ambassador

    5 months ago


    Calgary, Canada Cash & Ace Casinos Full time

    **Job Overview***: **The Slot Ambassador Host under the direction of the VIP Slot Ambassador will be responsible for looking after our VIP slot guests and ensuring that all their needs are met.**: They must have exemplary customer service skills. They provide superior service to our VIP’S, knowing guests by their names, likes and dislikes, dining and...

  • Host and Ambassador

    2 months ago


    Calgary, Alberta, Canada Auberge du Pommier Full time

    About UsAuberge du Pommier is a renowned hospitality company that prides itself on delivering exceptional dining experiences. Our team is dedicated to providing top-notch service and creating a warm and welcoming atmosphere for our guests.Job SummaryWe are seeking a highly skilled and enthusiastic Host and Ambassador to join our team. As a key member of our...

  • Host and Ambassador

    2 months ago


    Calgary, Alberta, Canada Auberge du Pommier Full time

    About UsAuberge du Pommier is a renowned hospitality company that prides itself on delivering exceptional dining experiences. Our team is dedicated to providing top-notch service and creating a warm and welcoming atmosphere for our guests.Job SummaryWe are seeking a highly skilled and enthusiastic Host and Ambassador to join our team. As a key member of our...

  • Event Ambassador

    2 months ago


    Calgary, Canada Platform Calgary Full time

    **Event Ambassador (Part-Time)** **Platform Calgary** **Wage - $20/hour** Are you drawn to Calgary’s thriving tech sector and looking to build a meaningful career that allows you to have an impact in your community? Does the prospect of city-building work excite you? If you thrive in a collaborative environment and enjoy putting your own innovative spin...


  • Calgary, Alberta, Canada Boston Pizza International Inc Full time

    OverviewThe Host role is a crucial part of the Boston Pizza team, as it sets the tone for the guest experience from the moment they arrive. As a Host, you will be the first point of contact for guests, ensuring they feel welcome and comfortable in our restaurant.ResponsibilitiesEnsure seamless guest flow and timely seating arrangementsCommunicate effectively...


  • Calgary, Alberta, Canada Boston Pizza International Inc Full time

    OverviewThe role of a Host at Boston Pizza International Inc is to provide exceptional service and create a welcoming atmosphere for our guests.As a Host, you will be the first point of contact for our guests, ensuring they feel valued and appreciated throughout their dining experience.Key responsibilities include coordinating seating arrangements,...

  • Part Time Vip Host

    1 month ago


    Calgary, Canada Cineplex Full time

    Work location: CPX University Disct VIP City: Calgary What you will do: Cineplex VIP Cinemas is changing the movie-going experience in an exciting and innovative manner. Featuring licensed lounges, luxurious reserved seats, and great food, Cineplex VIP Cinemas offers guests an exceptional service experience in an adults-only environment. Our well-stocked...

  • Server Ambassador

    1 week ago


    Calgary, Alberta, Canada Auberge du Pommier Full time

    About the Role:At Auberge du Pommier, we seek a highly organized and attentive Server Assistant to contribute to our exceptional customer experience.Key Responsibilities:Support Servers by maintaining a high level of floor awareness and ensuring all tables have proper mise en place, cleanliness, and completeness.Practice exceptional knowledge of food and...


  • Calgary, Canada XMC Sponsorship and Experiential Marketing Full time

    **Hello Brand Ambassadors,** **Experience with Hosting/greeting guests** **Event Location: Abbostford, BC** **Compensation: 22/h starting rate** **Roles and Responsibilities**: BA - To hand out prizing and samples while engaging with the general public about client branding. **Uniform: provided by XMC - Shirt to be returned after shifts** **Thank you...


  • Calgary, Alberta, Canada Monster Mini Golf Full time

    We are seeking a fun, creative and outgoing individual to join our team at Monster Mini Golf in Calgary. As a Customer Service Representative, you will be the face of our entertainment center, interacting with guests of all ages and providing an unforgettable experience.ResponsibilitiesMonitor the mini golf course and ensure a smooth and enjoyable experience...


  • Calgary, Canada Cash & Ace Casinos Full time

    **Position Summary**: The Player Development Manager is responsible for driving the growth and engagement of Ace Casino’s VIP and high-value players through strategic outreach, personalized service, and loyalty programs. Reporting to the Regional General Manager, this role’s primary focus is player acquisition, retention, and elevating VIP player...


  • Calgary, Alberta, Canada Hotel Arts Full time

    We are seeking an exceptional Dining Room Ambassador to provide outstanding service for our discerning guests at Yellow Door Bistro.As a key member of our team, the ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to multitask in a fast-paced environment.Key Requirements:Valid ProServe Certificate1-3 years...

  • Project Partner

    1 month ago


    Calgary, Alberta, Canada WestJet Full time

    Job Title: Project PartnerWe are seeking a highly skilled Project Partner to join our team at WestJet. As a key member of our Talent Acquisition team, you will play a critical role in supporting the recruitment of technical operations positions.About the Role:Assist in setting a new standard of excellence across all aspects of operations recruitment...

  • Project Partner

    1 month ago


    Calgary, Alberta, Canada WestJet Full time

    Job Title: Project PartnerWe are seeking a highly skilled Project Partner to join our team at WestJet. As a key member of our Talent Acquisition team, you will play a critical role in supporting the recruitment of technical operations positions.About the Role:Assist in setting a new standard of excellence across all aspects of operations recruitment...

  • Partner Acquisitions

    1 month ago


    Calgary, Canada WestJet Full time

    p>Employment Type: Full-time Regular We are seeking a Talent Partner to support recruitment for our technical operations positions. Our ideal candidate brings the passion, drive, and agility to deliver sophisticated, high-volume recruiting initiatives for a variety of our technical operations roles. You will be an active contributor to projects that will...


  • Calgary, Alberta, Canada The Canadian Brewhouse Full time

    Our TeamWe're a dynamic group of individuals who are passionate about delivering exceptional customer experiences. Our goal is to enhance and preserve The Canadian Brewhouse's reputation by providing quality service skills, innovative thinking, and a can-do attitude.Roles We're Looking to Fill- Host/Hostess- Server- Bartender- Ace/Porter/RunnerRequirements-...


  • Calgary, Alberta, Canada Auberge du Pommier Full time

    About The GuildLocated in the historic Hudson's Bay building in downtown Calgary, our restaurant is a nod to the guildhalls of the past. We're open for all-day dining, drinks and private events, spanning two floors with one of Calgary's largest patios.Your Benefits:Competitive Wages: $18-$22/hour depending on experienceGratuity SharingDiscounted gym...


  • Calgary, Canada Fitset Ninja Full time

    **Fitset Ninja** is a ninja warrior and obstacle course training facility with locations in both Edmonton and Calgary, AB. We offer many programming options for children to adults. Our programming is designed for all fitness levels from beginner to Ninja Warrior competitor. **OUR MINDSET** At Fitset Ninja, we believe ninja is more than just a sport. It’s...


  • Calgary, Alberta, Canada WestJet Full time

    Job Title: Partner AcquisitionsWe are seeking a highly skilled Talent Partner to support our recruitment efforts for technical operations positions. As a key member of our team, you will play a crucial role in delivering high-volume recruiting initiatives for various technical operations roles.About the Role:Assist in setting a new standard of excellence...


  • Calgary, Alberta, Canada Vision Group Full time

    Join Vision Group's Team as a Field Operations ConsultantAt Vision Group, we're committed to delivering exceptional vision correction solutions to our patients. As a Field Operations Consultant, you'll play a critical role in driving sales and procedure volume, while building strong relationships with optometrists and their office staff.Key...