Trade Floor Support Specialist

2 months ago

Toronto, Ontario, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled Trade Floor Support Specialist to join our team at Scotiabank. As a key member of our support team, you will provide critical assistance to our Front Office Trading and Sales business users, ensuring seamless execution of trade-related tasks.

Key Responsibilities
  • Provide first-line support for trade booking, P&L, risk, IR rate/FX reset, cashflow, and settlement issues via face-to-face and email interactions.
  • Collaborate with Business Analyst/Developer teams to resolve issues promptly through root cause analysis.
  • Offer day-to-day support to North America business teams, resolving complex business problems, including ad-hoc queries and user training.
Requirements
  • Strong understanding of financial markets and products, particularly Derivative Products.
  • Proficiency in SQL scripting and experience with Rest APIs, including invocation via Curl/Postman/Python.
  • Familiarity with log analysis, monitoring applications, and vendor application analysis tools.
  • Excellent client service and delivery skills, with trading desk-facing experience.
  • Creative problem-solving, self-starting, and results-oriented individual with good analytical skills.
  • Proven interpersonal, communication, and negotiation skills in providing support to business users.
  • Working knowledge of MarkitWire (Preferred Asset).
  • FRM or CFA designation is desired.
What We Offer
  • Inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • Tools and technology to create beautiful customer experiences.
  • Opportunity to work with and learn from diverse industry leaders.
  • Onsite cafeteria and flexible dress code.
  • Competitive total rewards package, including base salary, performance bonus, company matching programs, generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave, and more.

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