Software Technical Support Specialist
3 weeks ago
Job Title: Software Technical Support Specialist
Job Summary: We are seeking a highly skilled Software Technical Support Specialist to join our team at Canada Inc. The successful candidate will provide technical support to our customers, troubleshoot and resolve technical issues, and provide excellent customer service.
Key Responsibilities:
- Provide technical support to customers via phone, email, and in-person
- Troubleshoot and resolve technical issues with software applications and hardware
- Collaborate with internal teams to resolve complex technical issues
- Provide excellent customer service and ensure customer satisfaction
- Stay up-to-date with new technologies and software applications
Requirements:
- 2 years of experience in technical support
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Knowledge of software applications and hardware
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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