Software Technical Support Specialist
2 weeks ago
Job Title: Software Technical Support Specialist
Job Summary: We are seeking a highly skilled Software Technical Support Specialist to join our team at Canada Inc. The successful candidate will provide technical support to our customers, troubleshoot and resolve technical issues, and participate in the redesign of applications and software.
Key Responsibilities:
- Provide technical support to customers via phone, email, or in-person
- Troubleshoot and resolve technical issues related to software, hardware, and network
- Participate in the redesign of applications and software to improve user experience
- Collaborate with cross-functional teams to resolve technical issues
- Document and maintain technical knowledge and procedures
Requirements:
- 2 years of experience in technical support or a related field
- Strong knowledge of software, hardware, and network
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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