Front Desk Hotel Representative
4 days ago
We are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at the Colonial Hotel in Grand Bend. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities:- Guest Services: Register arriving guests, assign rooms, and process group arrivals and departures.
- Communication: Provide information on hotel facilities and services, answer telephone calls and messages, and assist clients/guests with special needs.
- Administrative Tasks: Maintain an inventory of vacancies, reservations, and room assignments, and perform clerical duties such as faxing, filing, and photocopying.
- Technology: Utilize multi-line switchboard, word processing software, central reservation system (CRS), and spreadsheet software to manage guest information and hotel operations.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience an asset.
- Skills: Excellent communication and interpersonal skills, attention to detail, and ability to work in a fast-paced environment.
The Colonial Hotel in Grand Bend offers a dynamic and supportive work environment with opportunities for growth and development. We are committed to providing exceptional service to our guests and creating a welcoming work environment for all employees.
Language:English is the primary language spoken in this role.
Hours:35 to 44 hours per week.
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Lambton Shores, Ontario, Canada Colonial Hotel in Grand Bend Full timeJob Title: Front Desk Hotel ClerkWe are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at the Colonial Hotel in Grand Bend.Job Summary:The Front Desk Hotel Clerk will be responsible for providing exceptional customer service to our guests, handling room assignments, and maintaining accurate records. This is a fantastic...
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Lambton Shores, Ontario, Canada Colonial Hotel in Grand Bend Full timeJob Title: Front Desk Hotel ClerkWe are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at the Colonial Hotel in Grand Bend.Job Summary:The Front Desk Hotel Clerk will be responsible for providing exceptional customer service to our guests, handling room assignments, and maintaining accurate records. If you have a...
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Lambton Shores, Ontario, Canada Colonial Hotel in Grand Bend Full timeJob Title: Front Desk Hotel ClerkWe are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Colonial Hotel in Grand Bend. As a Front Desk Hotel Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and...
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Lambton Shores, Ontario, Canada Colonial Hotel in Grand Bend Full timeJob Title: Front Desk Hotel ClerkWe are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Colonial Hotel in Grand Bend. As a Front Desk Hotel Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and...
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Lambton Shores, Ontario, Canada Colonial Hotel in Grand Bend Full timeJob Title: Front Desk Hotel ClerkWe are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at the Colonial Hotel in Grand Bend.Job Summary:The Front Desk Hotel Clerk will be responsible for providing exceptional customer service to our guests, handling room assignments, and maintaining accurate records of guest...
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