Front Desk Hotel Representative

2 weeks ago


Lambton Shores, Ontario, Canada Colonial Hotel in Grand Bend Full time
Job Title: Front Desk Hotel Clerk

We are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at the Colonial Hotel in Grand Bend.

Job Summary:

The Front Desk Hotel Clerk will be responsible for providing exceptional customer service to our guests, handling room assignments, and maintaining accurate records. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering excellent service.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Clerical Duties: Perform tasks such as faxing, filing, and photocopying.
  • Communication: Answer telephone calls, relay messages, and provide customer service.
  • Computer Skills: Utilize multi-line switchboard, word processing software, and central reservation systems.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: Experience an asset.
  • Language: Fluency in English.
  • Work Environment: Fast-paced hotel environment.
What We Offer:

We offer a competitive salary, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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