Retirement Community Operations Manager

4 days ago


Golden Horseshoe, Canada VIVA Retirement Communities Full time

As a key member of the VIVA Retirement Communities team, the Community Director plays a vital role in shaping the experience of our residents and staff alike.

Main Responsibilities:
  • Community Management: Oversee the day-to-day operations of the community, providing leadership and guidance to department managers.
  • Financial Management: Monitor the financial performance of the community, ensuring it aligns with the annual budget and taking corrective actions as needed.
  • Team Development: Foster a positive, innovative, and inspirational environment where team members trust and respect each other, and deliver exceptional service to our residents.
  • Marketing and Sales: Collaborate with the VP of Marketing to develop and implement local and company-wide marketing campaigns, strategies, and programs.
  • Community Engagement: Identify and engage in initiatives that build strong ties between our residents, their families, and the local community.

The ideal candidate will possess a minimum of 5 years' experience in a senior leadership role within the assisted living or retirement living industry, with a graduate degree in a relevant field. Practical knowledge of human resources, financial management, project management, and facility operations is essential. The ability to work in a busy environment, manage stress, and motivate team members is crucial for success in this role.



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