Academic and Operations Officer

2 weeks ago

Golden Horseshoe, Canada Catholic Community Services Of York Region Full time
p>CCSYR: At CCSYR, we reach out to support, counsel and guide individuals and families from diverse backgrounds and faiths. We recognize the dignity and worth of each individual, regardless of faith, background or ethnicity and provide a variety of programs and services that enable all citizens, newcomers, and refugees to participate fully in the social, economic, political, and cultural life within their communities.

Our team is passionate to make a meaningful impact through helping those who are in need and are truly valued for who they are and what they contribute.

Position Overview: The Director of Operations is a key member of the senior leadership team and is responsible for overseeing and managing support functions within the organization, including finance, HR, and DEI-B (Diversity, equity, inclusion and belonging). This position plays a critical role in providing strategic direction and guidance to ensure efficient and effective operations across these key areas. The Director of Operations will collaborate with managers, executive leadership, and stakeholders to develop and implement strategies that align with the organization’s goals and objectives.

Collaborate with executive leadership and support function managers to develop and implement policies, procedures, and best practices that enhance the effectiveness and efficiency of support functions.Lead the development and execution of short-term and long-term plans to support the organization’s growth and sustainability.Oversee the financial activities of the organization, including budgeting, forecasting, financial reporting, and risk management.Ensure compliance with financial regulations and reporting requirements.Monitor financial performance, identify variances, and take corrective actions when necessary.

Human Resources:

  • Provide strategic guidance and support to the HR team in areas such as talent acquisition, employee relations, performance management, training and development, and compensation and benefits.
  • Collaborate with team to develop and implement HR policies and procedures that align with legal requirements and best practices.
  • Support the development and maintenance of a positive work culture that promotes employee engagement, diversity, and inclusion.
  • Collaborate with other leaders to develop and implement initiatives that promote diversity, equity, and inclusion across all levels of the organization.
  • Ensure that policies, programs, and practices are inclusive and align with the organization’s DEI-B objectives.
  • Oversee the integration of DEI-B principles into organizational processes such as recruitment, performance management, employee development, and decision-making.
  • Monitor the progress of DEI-B initiatives, analyze data, and report on key metrics to assess the impact of DEI-B strategies and identify areas for improvement.

    Education/Credentials:

    • Bachelor’s degree in business administration, human resources, finance, or a related field.
    • Preference to MBA, CPA and/or CHRP.
    • 3-5 years of proven experience in a senior leadership role overseeing multiple support functions.
    • Strategic thinking and the ability to translate business goals into actionable plans.
    • Analytical mindset with the ability to analyze complex information and make data-driven decisions.
    • Understanding and strict adherence to Accessibility for Ontarians with Disabilities Act (AODA).
    • Fluency in a second language.

    Nice to Have:

    • Familiar with health and community services and all levels of government.
    • Familiarity with the operations and funding of a Community Services Agency.

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