Accommodations Manager

4 weeks ago


Kamloops, British Columbia, Canada Howard Johnson by Wyndham Full time
Accommodations Manager Job Description

We are seeking a highly skilled Accommodations Manager to join our team at Howard Johnson by Wyndham. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our facilities.

Key Responsibilities:
  • Policies and Procedures: Develop and implement policies and procedures to maintain high standards of service and quality.
  • Staff Management: Recruit, hire, and supervise staff to ensure excellent customer service and efficient operations.
  • Negotiations: Negotiate with suppliers for materials and services, and with clients for the use of our facilities.
  • Financial Management: Prepare budgets and monitor revenues and expenses to ensure financial stability.
  • Marketing: Develop and implement marketing plans to attract new customers and retain existing ones.
  • Customer Service: Address customer complaints and concerns in a professional and timely manner.
Additional Responsibilities:
  • Support for Newcomers and Refugees: Participate in government or community programs that support newcomers and refugees.
  • Support for Youths: Participate in programs that support youth employment.
  • Support for Veterans: Participate in programs that support veterans.
  • Support for Indigenous People: Participate in programs that support Indigenous people.
  • Support for Visible Minorities: Participate in programs that support members of visible minorities.

Requirements: 2 years of experience in a similar role, with a strong background in customer service, staff management, and financial management. Fluency in English is required.

Working Hours: 40 hours per week.



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