Retail Store Team Lead

4 weeks ago


St Albert, Alberta, Canada Pearson's Your Independent Grocer Full time

We are seeking a highly skilled Retail Store Team Lead to join our team at 98 Street Your Independent Grocer. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities:
  • Assign sales workers to duties and ensure that they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure that our team is equipped to meet the needs of our customers.
  • Authorize the return of merchandise and ensure that our store's inventory is accurately managed.
  • Establish work schedules and ensure that our team is working efficiently and effectively.
  • Sell merchandise and provide exceptional customer service to our customers.
  • Prepare reports on sales volumes, merchandising, and personnel matters to help inform our business decisions.
  • Resolve issues that may arise, including customer complaints and supply shortages, in a timely and professional manner.
  • Organize and maintain inventory to ensure that our store is well-stocked and that our customers have access to the products they need.

We are looking for a highly organized and detail-oriented individual who is able to work well under pressure and who is committed to providing exceptional customer service. If you are a motivated and results-driven individual who is passionate about retail and customer service, we encourage you to apply for this exciting opportunity.

Requirements:

  • 7 months to less than 1 year of experience in a retail environment
  • Permanent employment
  • English as the primary language of work
  • 32 hours per week


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