Retail Store Team Lead

4 weeks ago


St Albert, Alberta, Canada Mac's Convenience Store Full time
Job Summary

We are seeking a highly motivated and organized Retail Store Team Lead to join our team at Mac's Convenience Store. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and maintaining a high level of sales performance.

Key Responsibilities
  • Leadership and Supervision: Supervise and co-ordinate activities of sales workers, assign tasks, and provide guidance and support as needed.
  • Customer Service: Ensure excellent customer service by resolving customer requests, complaints, and supply shortages in a timely and professional manner.
  • Inventory Management: Organize and maintain inventory, including ordering merchandise and authorizing returns.
  • Financial Management: Authorize payments by cheque, manage cash, and prepare reports on sales volumes and merchandising matters.
  • Performance Management: Conduct performance reviews and provide feedback to sales workers to improve their performance.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of retail experience.
  • Work Setting: Retail business.
  • Transportation/Travel Information: Public transportation is available.
  • Work Conditions and Physical Capabilities: Fast-paced environment, handling heavy loads, attention to detail, walking, sitting, bending, crouching, kneeling.
  • Personal Suitability: Flexibility, reliability, dependability, ability to multitask.


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