Head of Special Investigations

6 days ago


Winnipeg, Manitoba, Canada Manitoba Public Insurance Full time
Job Summary

We are seeking a highly skilled and experienced professional to lead our Special Investigations Unit as the Head of Special Investigations. This is a critical role that requires a strong background in investigations, leadership, and strategic planning.

About the Role

The Head of Special Investigations will be responsible for overseeing the administration, organization, planning, case management, and investigative functions of the Special Investigation Unit department. You will provide operational direction in the investigation of suspicious claims and claims involving subrogation rights. Your goal will be to ensure the effective and efficient investigation of claims, making data-driven decisions to measure department performance, triage priorities, and allocate resources to optimize service.

Key Responsibilities
  • Manage daily operations and oversee the administration of the Special Investigation Unit department
  • Provide operational direction in the investigation of suspicious claims and claims involving subrogation rights
  • Making data-driven decisions to measure department performance, triage priorities, and allocate resources to optimize service
  • Lead strategic and operational initiatives that impact claims referrals and operational processes for SIU
  • Participate as a member of the Corporate Claims Evaluation Committee (CCEC) to oversee the corporation's suspicious claims and ensure their handling and decisions made are consistent with the corporation's mandate and broader responsibilities as a public insurer
  • Act as Canadian Police Information Centre (CPIC) coordinator for SIU and Identity Verification & Data Integrity (IV&DI)
Requirements

To be successful in this role, you will need:

  • A degree in management, criminology, law enforcement or other related field
  • Completion of specialized investigation training
  • Eight years experience in investigations with strong interviewing skills, particularly in the fields of fraud, theft, and arson, of which five years experience is in a management or supervisory role
  • Experience in an insurance company is an asset
Salary Range

$85,000 - $110,000 per year

Location

This role is based in Winnipeg, Manitoba, Canada



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