Housekeeping Operations Manager

4 weeks ago


Canmore, Canada Silver Creek Lodge Full time
Housekeeping Manager Job Description

Silver Creek Lodge is seeking a highly skilled and experienced Housekeeping Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Key Responsibilities
  • Operational Management: Establish and maintain operational procedures for housekeeping services, ensuring efficiency and effectiveness.
  • Staff Supervision: Supervise and coordinate the activities of housekeeping supervisors and crews, ensuring tasks are completed to a high standard.
  • Inventory Management: Maintain accurate inventory of supplies, equipment, and uniforms, ensuring adequate stock levels.
  • Quality Control: Conduct regular inspections of assigned areas to ensure compliance with safety standards and departmental policies.
  • Performance Management: Conduct performance evaluations and appraisals for housekeeping staff, providing constructive feedback and coaching.
  • Guest Services: Respond to guest complaints and concerns, ensuring prompt resolution and excellent customer service.
Requirements
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.
Benefits
  • Dental Plan: Comprehensive dental coverage.
  • Health Care Plan: Comprehensive health care coverage.


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