Talent Acquisition and Shared Service Centre Manager

1 month ago


Toronto, Ontario, Canada Baycrest Full time
Talent Acquisition and Shared Service Centre Manager

Baycrest is seeking a highly skilled and experienced Talent Acquisition and Shared Service Centre Manager to lead our talent acquisition team and manage daily operations of the HR Shared Service Centre.

Key Responsibilities:
  • Lead the talent acquisition team and manage daily activities to ensure accurate service delivery for onboarding and benefits administration.
  • Oversee end-to-end talent acquisition processes, including developing talent pipelines through networking and partnerships, and implementing best practices for candidate experience and visibility.
  • Collaborate with stakeholders to promote an inclusive culture of talent and develop an innovative employer branding strategy and engaging candidate experience.
  • Manage daily operations of the HR Shared Service Centre, ensuring accurate service delivery and maintaining HR service standards and procedures.
  • Identify opportunities for process enhancements and prepare and present reports on talent acquisition and HR performance.
  • Analyze data for insights to improve organizational effectiveness in collaboration with the broader HR team and stakeholders.
Qualifications:
  • Bachelor's degree in HR, Business Administration, or related field; Master's preferred.
  • HR certification (e.g., CHRP, CHRL) is preferred.
  • At least 5 years of experience in talent acquisition and HR services management, including a minimum of 3 years in a leadership role overseeing a mid-sized team of direct reports.
  • Experience in healthcare/research organizations and unionized settings is preferred.
  • Exceptional interpersonal skills, with the ability to respectfully and tactfully interact with a variety of internal and external stakeholders from diverse backgrounds.
  • Experience or exposure to developing a recruitment strategy.
  • Strong understanding of HR processes, collective agreements, and relevant legislation.
  • Experience with system implementation and process improvement, an asset.
  • Proficiency in HR technology, data analysis, and Microsoft Office Suite.
  • Proven Excellent leadership, organizational, and communication skills.
Additional Benefits:
  • Vacation Entitlement
  • Opportunity to enroll in the Extended Health and Dental Plan
  • Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
  • Access to 24/7 Employee Assistance Program


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