Talent Acquisition and HR Shared Service Centre Manager

4 weeks ago

Toronto, Ontario, Canada Baycrest Full time
About the Role:

We are seeking a highly skilled and experienced Talent Acquisition & HR Shared Service Centre Manager to lead our HR team on-site. In this pivotal role, you will develop and execute a comprehensive talent strategy that aligns with our mission to enhance the quality of life for older adults.

You will oversee the entire talent acquisition process and manage the HR Shared Service Centre, ensuring efficient operations and exceptional service across the organization. Your leadership will be crucial in attracting, engaging, and retaining top talent while fostering a diverse and inclusive workplace culture.

Responsibilities include:

Talent Acquisition:
  • Lead the talent acquisition team and manage daily activities.
  • Oversee end-to-end talent acquisition processes.
  • Collaborate on diverse talent sourcing strategies that promote an inclusive culture of talent in collaboration with stakeholders.
  • Develop talent pipelines through networking and partnerships.
  • Implement best practices for candidate experience and visibility.
  • Develop an innovative employer branding strategy and an engaging candidate experience.
HR Shared Service Centre Operations:
  • Manage daily operations of the HR Shared Service Centre promoting an engaging and supportive employee experience.
  • Ensure accurate service delivery for onboarding and benefits administration.
  • Maintain HR service standards and procedures.
Process Improvement & Analytics:
  • Identify opportunities for process enhancements.
  • Prepare and present reports on talent acquisition and HR performance.
  • Analyze data for insights to improve organizational effectiveness in collaboration with the broader HR team and stakeholders.

Qualifications include:

  • Bachelor's degree in HR, Business Administration, or related field; Master's preferred.
  • HR certification (e.g., CHRP, CHRL) is preferred.
  • At least 5 years of experience in talent acquisition and HR services management, including a minimum of 3 years in a leadership role overseeing a mid-sized team of direct reports.
  • Experience in healthcare/research organizations and unionized settings is preferred.
  • Exceptional interpersonal skills, with the ability to respectfully and tactfully interact with a variety of internal and external stakeholders from diverse backgrounds.
  • Experience or exposure to developing a recruitment strategy.
  • Strong understanding of HR processes, collective agreements, and relevant legislation.
  • Experience with system implementation and process improvement, an asset
  • Proficiency in HR technology, data analysis, and Microsoft Office Suite.
  • Proven Excellent leadership, organizational, and communication skills.

Additional Benefits:

  • Vacation Entitlement
  • Opportunity to enroll in the Extended Health and Dental Plan
  • Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
  • Access to 24/7 Employee Assistance Program

Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at recruitment@baycrest.org or 416-785-2500, ext. 2961.

All successful candidates will be required to complete a police reference check/vulnerable sector screen.

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