Associate - Customer Service and Salesfloor Operations

1 month ago


Lloydminster, Canada Walmart Canada Full time
Rôle et responsabilités

Le rôle de l'associé de service client et d'opérations de vente au détail consiste à fournir un service client exceptionnel et à soutenir les opérations de vente au détail pour garantir une expérience d'achat positive et renforcer la loyauté des clients.

Compétences et responsabilités

Voici quelques-unes des compétences et responsabilités clés de l'associé de service client et d'opérations de vente au détail :

1. Accueillir les clients de manière polie et amicale.
2. Aider les clients en promouvant des produits et des services, en localisant des marchandises et en facilitant la prise de décision d'achat.
3. Résoudre les problèmes des clients et faire référence aux préoccupations à la direction lorsque cela est approprié.
4. Maintenir la présentation de la vente au détail en stockant et en faisant tourner les marchandises, en supprimant les marchandises endommagées ou obsolètes, en installant et en maintenant les présentations de produits, en signant et en étiquetant les marchandises.
5. Veiller à un traitement correct des réclamations et des retours, sécuriser les marchandises, identifier les articles à forte perte et maintenir un environnement de travail sûr conformément aux politiques et procédures de la société.
6. Recevoir et stocker les marchandises, utiliser les équipements de manière appropriée, administrer les documents nécessaires, les registres et autres documents.
7. Faire référence aux services et aux articles transactionnels appropriés à un gestionnaire de service client lorsque cela est requis.

Compétences requises

Les associés de service client et d'opérations de vente au détail doivent posséder les compétences suivantes :

Âge – 16 ans ou plus

Compétences souhaitées

Les associés de service client et d'opérations de vente au détail qui possèdent les compétences suivantes sont considérés comme des candidats idéaux :

Compétences minimales...

Indiquez ci-dessous les compétences minimales requises pour ce poste. Si aucune n'est indiquée, il n'y a pas de compétences minimales.
Age – 16 or older

Compétences recherchées...

Indiquez ci-dessous les compétences recherchées facultatives pour ce poste. Si aucune n'est indiquée, il n'y a pas de compétences recherchées.

Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associés avec des incapacités.

Emplacement Principal...
4210 70Th Ave, Lloydminster, AB T9V 2X3, Canada

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